Privacy Policy
Effective Date: August 28, 2026
Thomas Counseling and Consulting Services, LLC (“Thomas Counseling and Consulting Services,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and communications.
This Privacy Policy explains how information may be collected, used, and protected when you visit our website, contact our practice, request information, or communicate with us by telephone, email, or text message.
Information We May Collect
We may collect information that you voluntarily provide to us, including:
Name
Telephone number
Email address
Information submitted through website contact or scheduling forms
Appointment or scheduling information
Communications you choose to send to the practice
We may also collect limited technical information related to website use, such as browser type, device information, IP address, and website activity, when such information is automatically collected by our website platform or service providers.
How We Use Information
Information collected may be used to:
Respond to inquiries
Provide requested services
Communicate regarding appointments
Schedule, confirm, reschedule, or cancel appointments
Provide appointment reminders
Communicate office availability or closures
Respond to administrative requests
Provide customer service
Complete billing or other administrative functions
Maintain and improve our website and business operations
Comply with applicable legal and regulatory requirements
We do not use client contact information for unsolicited marketing campaigns.
Sharing of Information
We do not sell personal information.
Information may be shared with service providers that assist us with legitimate business functions when necessary to provide requested services, maintain business operations, comply with legal requirements, or protect the rights and safety of the practice or others.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.
Mobile SMS Messaging Privacy Policy
We may collect information such as your name, telephone number, and email address when you communicate with Thomas Counseling and Consulting Services, LLC.
Information collected through mobile communications may be used to perform services you request, including appointment scheduling, appointment reminders, administrative communications, customer service, and other practice-related requests.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging opt-in data and consent.
If you communicate with our practice by SMS/text message, message frequency may vary. Message and data rates may apply depending upon your wireless carrier and service plan.
You may reply STOP at any time to opt out of receiving SMS text messages from us.
You may reply HELP at any time for assistance.
If you would like your information removed or have questions regarding your information, you may contact us using the contact information provided below.
Messaging Terms & Conditions
By providing your mobile telephone number and agreeing to receive text communications from Thomas Counseling and Consulting Services, LLC, you agree to receive informational and conversational messages related to services you have requested. These messages may include appointment reminders, scheduling and rescheduling communications, responses to your inquiries, office availability or closure notices, account notifications, and other administrative communications.
Message frequency varies.
Message and data rates may apply.
For assistance, reply HELP or contact us at wthomas@thomascandc.org.
You may opt out of SMS communications at any time by replying STOP.
Consent to receive text messages is not a condition of purchasing or receiving services.
Confidentiality and Sensitive Information
Please use discretion when communicating sensitive information through ordinary email, website forms, or standard SMS text messaging. These methods may not provide the same level of security as designated secure communication systems.
Clients should use secure communication methods provided by the practice when instructed to do so for information that is sensitive or confidential.
Cookies and Website Technology
Our website and its service providers may use cookies or similar technologies to support website functionality, understand website usage, and improve the visitor experience.
Your browser may allow you to restrict or disable cookies. Doing so may affect certain website functions.
Third-Party Services and Links
Our website may contain links to third-party websites, scheduling services, payment systems, or other external platforms. Thomas Counseling and Consulting Services, LLC is not responsible for the privacy practices of independent third-party websites. Visitors are encouraged to review the privacy policies of those services.
Children's Privacy
Our website is intended to provide information about our services and is not designed to knowingly collect personal information directly from children without appropriate authorization when required.
Changes to This Privacy Policy
Thomas Counseling and Consulting Services, LLC may update this Privacy Policy periodically to reflect changes in business practices, technology, legal requirements, or services.
Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy, SMS communications, or how your information is handled, please contact:
Thomas Counseling and Consulting Services, LLC
Email: wthomas@thomascandc.org
Website: www.thomascandc.org